PhotoDirector

Use this forum to submit new feature requests and ask how-to questions. For program issues and more general concerns that require troubleshooting, please contact CyberLink Support. https://www.cyberlink.com/support-center/contact-support

Pink tint visible on CR3 images imported from cannon R6 Mark 2

All CR3 images are imported with a pink hue

Unwanted FX on DNG to Jpeg edit

After exposure and colour corrections have been made I save my DNG files to jpg with some corrections resulting in an unwanted grid pattern being overlaid over the image! Any suggestions on how this is caused? Please find sample images

photo director adds black bars to bottom of photos

The black bar at the bottom of this photo is being added during the import. The original raw file contains the full photo info, but PD is applying this black bar to every photo I import. What is going on????

importing Heic files

how to import a heic photo

MD5 error/error

I have tried many times to download the purchased PhotoDirector 365 using CyberLink Application Manager. I always get the error: “There was an MD5 error during the download process. The operation could not be completed.” I have already uninstalled and reinstalled CyberLinkApplication Manager several times. 3 tickets submitted by me (CS002819210, CS002819783 and CS002820568) have not been processed to date. ---- I have tried many times to download the purchased PhotoDirector 365 using the CyberLink Application Manager. I always get the error message: “An MD5 error occurred during the download process. The operation could not be completed.” I have uninstalled and reinstalled the CyberLink Application Manager several times. 3 tickets I submitted (CS002819210, CS002819783 and CS002820568) have not yet been processed.

Where to Get Downloads

I have all these keys to programs that vanish off my PC and then I cant find a downloads page. only offers to spend more money after I spent hundreds to buy things that automatically vanish! What does lifetime license mean if you guys do not support your programs?

Module downloading in Photo Director issue.

I have an issue with downloading the New Module in Photo Director. It stops at 64%. I have left it for an hour and still no movement.

AI replace problem

Has anyone else had a problem with AI replace? It worked for the first day of the update and now when I try to use it, it locks photodirector up and then I have to shut it down. Any suggestions?

Object Removal (AI) and Background Remove / Replace (AI) or Image Enhancer don't work anymore.

When I tried to click on Object Removal or Background Remove, it happens nothing. No error or something like that. Now I can't do with PhotoDirector, it works flawlessy a couple months ago but now suddenly no more. I have the latest version of PhotoDirector ( 15.2.1427.0 64 bit)

Image Enhancer Problems

Has anyone else had problem with the image enhancer? It only works one time for me after an update has been released and then, it doesn't work again.

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