I have been trying to create stills from a video in Photodirector 365. It used to be easy with the old create TAB. I'm now trying to use the the file import, video to photo and also the create from the dropdown menu but cannot get the video to load. I've tried different videos and and restarts and update but nothing I try works. It just says video loading and despite waiting ages nothing happens. I have to be honest that I preferred my Photodirector in the old format and without all the new AI stuff. it seems to have slowed everything down. Can anyone help with a suggestion I can try to get my video to load please