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Experiencing an interference of CyberLink's YouCam 6 software with Securus Tecnologies' Sercus VRE 1.1 on my HP ENVY laptop P.C. running WIN 11 version 24H2. I don't have this problem when using Zoom. When trying to conduct a videoconference session on Jpay Video Connect, which runs Securus VRE 1.1, the video session's originator camera view (that's my laptop camera's video feed) does not display for the for the receiver and is instead a blank / black screen. They can hear my live audio. I can see and hear the live video & audio of the person at the remote site. But, on my end (the originator), the Securus VRE 1.1's little originator preview window shows a "YouCam 6" logo on a black background instead of the live video feed from my laptop's built-in webcam. After several successful Jpay Video Connect "videoconference" sessions earlier in the year (Jan & Feb/2025 it was working correctly), this issue seems to have started after installing a M/S WIN 11 op system update "24H2" in early March/2025. Yes, an option is to back-out that Microsoft update to see if that's a fix, but that is not a practical solution, as I'm going to need to install operating systems updates on this fairly new laptop for many years to come. Among several fix attempts so far, I have disabled the YouCam 6 software (it was pre-installed to run on start-up; software included with the laptop purchase), cleared cookies, run diagnostics on the laptop's webcam, rebooted (of course), but so far the YouCam 6 logo STILL shows in the my preview window even though YouCam 6 is NOT even running. Any additional solution ideas for this? Thanks in advance!

Your meetings/backgrounds needs to support alpha channel images, I.e. PNG 24. You need to add a grid tool to the preview. It is extremely useful for podcasters to stay on mark if you superimpose a grid of thirds or quarters.

Installing presets-when I download the photo presets from Director Zone, they say it is also installed in YouCam. When I go to YouCam there is nothing there

I'd like to be able to switch to a view of my browser window in addition to or instead of a presentation, but there seems to be no good way to do this. This is my primary disappointment over the ManyCam setup I used to use. Any ideas? If not, would this be an easy feature to add?

Hi every1 I just bought YouCam 365 and installed it. Clicking the "Start" button, but nothing happened. Then I tried to run it manually, getting the attached (hope someone speaks german in here...) failure. I uninstalled it and installed it again, but nothing happened. I've found this page with informations about the error: https://de.cyberlink.com/support-center/faq/content?id=24269 But how do I find the right website to download the right file? Any suggestions? Thanks in advance.

I have an FHD (1080p) webcam that I am using with the YouCam app. The capture resolution in the YouCam app comes up as 640x480 and isn't able to be changed, despite me having a 1080p webcam. Does anyone know how to fix this? TIA!

Is there a way to use Green Screen for YouCam? I want to change my background on my webcam, but it adds the unwanted outline of my body in the picture.

How to go back to not having any meetings background? In other words I just want to use my webcam without any meeting background.

I used the YouCam program today along with one of my PPT sales presentations. Once I hit "stop" I looked at the video; it seemed hazy with latency. Do I need to adjust anything on my graphics card or does it still need to go through the rendering process to clean this up?

In YouCam 365 Record Presentation mode I can't find that large presentation pointer. It was really useful in the earlier versions, so I miss it very much!