PD365 Only Playing Audio from Videos Downloaded from Google Photos.
D
Dirk Hunt
Details say it is vp09 codec with mp4 container.
I've never had this happen before. do i need to use an app like handbrake? I've never had to do this before after downloading video from photos
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CyberLink Moderator
Hello,
Thanks for your query. We regret to inform you that PowerDirector does not support importing .mp4 video files with VP9 codec currently. We will pass the request to the product team as the product development reference.
You may use the 3rd-party software to transcode the video codec into the one that PowerDirector supports (e.g., H.264)
Cheers,
PowerDirector Moderator
V
VN800 Rider
Looks like it - I had to search for anything in my google photos with an VP09 codec in a .mp4 to emulate your issue. It only imports as audio, as does yours. The avc codec seem to be handled fine.
I'm not sure the Google photos is the issue - see this post :
and
the import specs
Adrian