Export issue
M
Marcella Spear
I worked on a video for 2 straight days and when I try to Produce it, I get the attached message. I've updated all my drivers. Everything is updated - but it won't produce. I don't know what to do and I've already spent hours working on this project and don't want to start over. Would greatly appreciate any help. Thank you.
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V
VN800 Rider
Hard to say why without a load more detail. You don't say which version of PDR you are on or what OS.
By way of troubleshooting, a few things to try :
Does this happen with a simple project of sample files, or is it just this project? If it is just this one, then maybe something in the timeline is suspect?
Make a copy of your project. Use the copy to test a few things out. Split the timelines in half, or use the Range Selection to select one half, and Export that half. Then do the same for the other half. If one works and the other doesn't, then maybe the problem lies in the non-working half?
Using that half, do the same method to try and narrow down where in the timeline the problem might be.
Check if you are on the latest release?
Do an uninstall/reinstall?
Raise a ticket with CS :- https://www.cyberlink.com/support-center/contact-support
Adrian
M
Marcella Spear
VN800 Rider - apologies - using Windows 11, PD latest version. its youtube reaction project with multiple layers.