BorisFX plugin does not show after installation
J
Johan de Wit
I have an issue with the BorisFX plugin that should be included with my subscription, but it doesn’t appear in the effects tab.
I recently subscribed, downloaded, and performed a clean installation of PowerDirector 365, version 23.5.1811.0. Upon launching PD, I received a warning indicating that BorisFX needed to be downloaded. I watched the module download, PD closed, and the BorisFX installer appeared. However, after restarting PD, BorisFX still doesn’t show up in the third-party section of the effects tab. Restarting the PC didn’t resolve the issue either.
I’m using Windows 11, and I can confirm that "Boris FX Continuum plug-ins 11 for CyberLink" is listed in the configuration manager under Add/Remove Programs. Additionally, a BorisFX folder exists in 'C:/Program Files,' which includes an installation log that shows no errors.
What steps do I need to take to get the plugin working in PD?
Best regards,
Johan
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J
Johan de Wit
Just an update (for the archives).
As VN800 Rider said, I created a ticket. I got a link to the Boris installer.
First uninstall Boris via control panel and run the installer.
At first, that did not solve my issues.
After that, I also removed both PD and (again) the Boris, then reinstalled PD -> no effects yet.
Then ran the installer, at least now I see the bundled Boris effects.
But I get a message that they are in trail mode.
That's the next step to fix. I am waiting for a response from the service desk.
V
VN800 Rider
Just checked my system, seems you have everything. I can only suggest that you uninstall PDR and reinstall from CAM and see if PDR picks up the Boris effects.
You could raise a ticket with support if you don't feel comfortable with an uninstall/reinstall??
Adrian