Audio sync issues
R
Ryan Gutowski
After the update at the beginning of October 2025, I'm having audio issues when videos are sliced and edited. If I have a 10 minute video, I slice it down to 4 or 5 minutes, keeping the audio connected to the video it goes with. The preview is perfect every time. When I export the video, some of the segments of will include audio that was sliced out of the edited video. There is no rhyme or reason for this and it happens at different points each time.
Actions taken already:
- Cleaned up my hard drive (25 to 30 GB free)
- Confirmed that the program is up to date
- Shutdown my computer and rebooted a couple times
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Q
QC 2.0
Did you export your video project in the same frame rate (fps) as your original video and the frame rate you applied to preview on timeline?
Make the frame rate of your produced video and timeline preview frame rate consistent with your original video(s).
This is the best and proper setting to ensure the export result consistent with what you previewed on the timeline.
If it is not the case, try contact cyberlink support to check further.