All of 'My GenAI Creations' suddenly dissapeared
F
Filipe Soares
Yesterday I was creating some videos for Halloween and everything was working normally. I created several and even managed to preview them. Suddenly, they all disappeared. When I access "My Creations," none appear. Only a message appears saying "You don't have any AI generated videos yet."
It's strange because I even received emails confirming that the created videos were ready.
Is it a temporary problem?
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Q
QC 2.0
I just checked mine. The creation page shows my previously-generated videos fine.
Have you selected any options to select and delete them accidentally, or any temporary server glitches?
Try contact cyberlink support service directly if the problem remains after you tried again later.
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Filipe Soares
QC 2.0 Thanks. I'm pretty sure I didn't delete them. I already contacted the support service.