RW2 2 photos are only displayed pixelated
M
Michel Widmer
Hello, I have the problem that *.RW2 is only displayed pixelated. When importing, I briefly preview the image but then it is completely pixelated. I have a Panasonic Lumix DC-G9II and work with OS Ventura. See sample image
Log In
Jets 2011
Similar to what Adrian said, unfortunately I don't see your camera listed in the camera support list, so would probably be the reason: https://www.cyberlink.com/support-center/faq/content?id=29314
Is it a newer camera?
M
Michel Widmer
Yes, the camera is newer, but it is also older than 1 year. The list includes the DMC-G9, but it's not just the DC-G9, that's the predecessor and I have the DC-G9II.
Now I've made a ticket, thank you in any case.
M
Michel Widmer
Here is the picture of how it appears in PD 365
V
VN800 Rider
Michel Widmer
Not sure if you mean PhotoDirector?
My Win 365 16.4.1715.0 version of PhD doesn't seem to import a sample .RW2 file. Nor does PDR 365 23.4.1716 convert it to a .jpg.
The PhD import specs say "...supports most camera RAW formats...." but maybe not this one. I suggest raising a ticket with CS and seeing if they have a definitive answer?
Adrian
M
Michel Widmer
Hi Adrian, thanks, but I read somewhere that they support Panasonic RW2. I'll buy a ticket though.