Uninstall photodirector 2025 when installing photodirector 365 essential.
A
ALONSO PANIAGUA ALBERCA
I installed Photodirector 365 Essential and my paid version of Photodirector 2025 has been canceled. I can't install it again because Cyberlink tells me, when I try to redeem my paid license, that this program is already in use. The photodirector 2025 program also included powerdirecto2025; powerdirector 2025 has not been uninstalled, only photodirector 2025. How can I reinstall it if Cyberlink tells me that it's already in use and I can't redeem it.
Log In
ROY GARDNER
Good luck. I had the same issue with PowerDirector. Ended up using two laptops to solve the problem.
A
ALONSO PANIAGUA ALBERCA
I installed PhotoDirector 365 Essential, and it canceled my paid version of PhotoDirector 2025. I can't reinstall it because Cyberlink tells me, when I try to redeem my paid license, that the program is already in use. PhotoDirector 2025 also came with PowerDirector 2025; PowerDirector 2025 hasn't been uninstalled, just PhotoDirector 2025. How can I reinstall it if Cyberlink tells me it's already in use and I can't redeem it?
V
VN800 Rider
ALONSO PANIAGUA ALBERCA
Might be better on the PhotoDirector Forum?
I have never quite understood the interaction between the Essential version and the Full version of CL products. As far as I know - but I may be wrong - the Essentials version is not upgraded to a full version, rather you have to uninstall Essentials and then install the full version.
If that is the case, then uninstalling the Essentials version may well reset your existing paid for version?
Otherwise, you need to check with CS here :
to get your paid for version reset.
Adrian