Contact someone higher up than support
C
Chris Fardon
my last experience is enough. So after back and forth between support and getting nowhere cyberlink has instructed me that some features have been removed. I think this is just a smokescreen because it is not logical. When i am sharpening a photo cyberlink have moved sharpness from the colour tab to the enhance tab. Now that it is on the enhance TAB there is no side by side view. Also when you click on the "Apply to All" button it doesnt apply to all. Support say that these functions are not there any more due to lack of people using them. even though there is an "apply to all" button. I have used the cyberlink suite of products for decades, but i am finally going to look around for a s similar product and change.
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CyberLink Moderator
Hello,
We have passed on your concerns and suggestions directly to the development team for consideration.
Cheers
PowerDirector Moderator
Mod note: post was moved to "Other Products" board since it is a customer service specific complaint post.
Q
QC 2.0
I don’t really use this feature much for video adjustments in PD since it’s not exactly a dedicated color editor, but I can see why the sharpness option was moved to the Enhance tab. The “Apply to All” button is definitely handy for batch adjustments, though it’s never worked for every setting—whether in older or newer versions of PD.
I totally get your frustration, but calling out the boss or upper level over this might be a bit too much. If you’ve already reached out to CyberLink Support, they’ve probably logged your feedback. And if there are really lots of users requesting the same change, there’s a good chance it could be considered and brought back in future updates.