ColorDirector crashes
T
Tom Moriarty
I purchased Director Suite 365 on November 20th, 2023. Every time I try to place a video clip on the storyboard in ColorDirector, it instantly crashes. I started a support ticket for this issue on November 27th for this issue. It has not been resolved. The ticket remains open. The last response from Cyberlink was on November 26.
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Jets 2011
Sounds like hardware decoding could be causing this issue. Try deselecting the video decoding option in Hardware acceleration preferences before adding a clip to the timeline.