Audio Denoise controls aren't accessible
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Jerry Minkoff
I have a Mac running OS 15.5. For the Web-based Audio Denoise app, it should be possible to choose the level of noise removal, but when I upload a file the noise reduction proceeds without any option to change the levels. I thought this would be available with a paid subscription. If I'm missing something let me know where I can make those changes.
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Jets 2011
Hi, oh...are you talking about MyEdit? https://myedit.online/en/audio-editor/remove-background-noise-from-audio/edit
What is the format of the audio file you are trying to use audio denoise on?
J
Jerry Minkoff
Jets 2011 Hello again. Yes, it's MyEdit Audio Denoise and the file is a .wav file. The same thing happens with a .flac file. It isn't that I'm unhappy with the results, but I'd like to see how the file would sound with a lower processing level.
CyberLink Moderator
Jerry Minkoff Hello,
We shared this post with CyberLink and they would like to see if they can duplicate the issue. Would you mind sending (via a Google Drive/iCloud link) the WAV file to their Customer Support Team using the link below. Once sent, reply here with your CS ticket number and we will pass the information along:
Cheers
CyberLink Moderator
J
Jerry Minkoff
CyberLink Moderator
This is the second ticket for this issue: Ticket CS003010902. The first one is CS003009549.
J
Jerry Minkoff
Jets 2011 It's not that the function isn't available on a Mac. It's that the instructions aren't as clear as they could be.
Step 1 "Select and Upload Audio to Remove Background Noise
Step 2 "Apply AI Background Noise Reduction
"Use the Noise Reduction Level slider to remove background noise from audio. Use the Compensation slider to ensure the resulting audio sounds natural after the noise reduction is applied.
Step 3 "Preview and Download Audio
"Preview your audio to make sure the sound is perfect. Then, select your output format and settings to download."
The Step 2 instructions don't explain that the file that has been processed can then be modified by using the sliders, that the new parameters will be applied to the _processed_ file, and that you can modify them before you download the new file.
Also, the user has to figure out that there are multiple file formats.